Real Change Systems, Inc.

Because We Care

Satisfaction Survey

 Dear Valued Customer:

We pride ourselves on customer-focused service. In order to maintain our high standards, we communicate with every customer to ensure quality professional service is delivered. This allows us to make adjustments and solve minor problems before they become major deficiencies. It will help us if you would take a minute to answer the following questions and enable us to better evaluate our service.

Technician Name       Date of Service  (MM/DD/YYYY)

How would you describe the work performance overall?

Excellent    Very Good    Satisfactory    Unsatisfactory 

Were we prompt and on time?     Yes     No

Were our technicians courteous and present a professional appearance?     Yes     No

Did they wear shoe covers?    Yes    No

Did they smoke or swear in your home?    Yes    No

Did they clean up when they finished?       Yes    No

Did they explain your system operation, warranty & service hours?    Yes    No

Would you recommend us to a friend or neighbor?    Yes    No

Referrals:

              Name     Phone 

              Name     Phone 

Comments:

Customer 

Address    

City           

Sate          

Zip             

Phone       

We feel our employees are our greatest asset in delivering service to our customers. Because of this, we reward them and pat them on the back whenever we can.  Your positive comments will be passed on to the technician assigned to your job. Thank You Again.

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